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Terms & Conditions
These Terms & Conditions explain the rules that apply when you access or use Dragonslots Casino. Please read them carefully before creating an account, depositing funds or playing games. By using the website, you confirm that you understand and agree to these terms, together with any other rules or notices displayed on the site.
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1. General terms and eligibility
These Terms & Conditions form an agreement between you and the operator of Dragonslots Casino. They apply to the website, its related services, games, features, content and any account you hold with the site. If you do not agree with these terms, you must not use the website or its services.
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You must be legally permitted to participate in online gambling in the place where you live and access the website. You are responsible for checking the laws that apply to you before using the site. Dragonslots Casino does not invite or encourage any person to use the service where doing so would be unlawful.
You must meet the minimum legal age that applies to online gambling in your location. The site may ask for evidence of age, identity, address, source of funds or other information before allowing account activity. An account may be restricted, suspended or closed if the requested information is not provided or cannot be verified.
- You must provide information that is accurate, current and complete.
- You may only create and use an account for yourself, unless the operator has expressly approved another arrangement.
- You must keep your login details private and take reasonable steps to prevent unauthorised access.
- You must not allow another person to use your account or use another person’s account.
- You must promptly update information if it changes or becomes inaccurate.
You remain responsible for activity carried out through your account unless you have notified the operator of suspected unauthorised access as soon as reasonably possible. Dragonslots Casino may take steps to protect accounts, players and the integrity of the service, including requesting additional verification.
2. Accounts, deposits and withdrawals
An account is provided for personal use and must not be used for business, resale, syndication or any unlawful purpose. The operator may limit, refuse or suspend account access where it considers this necessary for security, compliance, responsible gambling, prevention of fraud or protection of the service.
You may only deposit funds using a payment method that belongs to you or that you are authorised to use. Deposits must not be made with funds obtained unlawfully or with funds that you cannot afford to lose. You should review your financial position before depositing and never use gambling to resolve financial difficulties.
Payment methods, processing arrangements and any applicable conditions may be shown on the website. A payment may be delayed, declined or reversed for technical, security, verification, banking or compliance reasons. Processing times can vary and are not guaranteed unless expressly stated in a specific offer or service notice.
Before a withdrawal is processed, the operator may need to complete identity, payment, anti-fraud or responsible gambling checks. Withdrawals may generally be returned through an approved method associated with your account. You must ensure that the payment information you provide is correct and belongs to you.
You are responsible for any taxes, fees or reporting obligations that may apply to you in connection with your use of the site. The operator may withhold or decline a transaction where required by law, a payment provider, a risk assessment or an internal compliance process.
Account closure and dormant accounts
You may request closure of your account in accordance with the available account procedures. Closure does not remove obligations that arose before closure, including obligations relating to payments, verification, misuse or disputes. The operator may close or suspend an account where these terms are breached, where activity presents a risk, or where continued access is not appropriate.
3. Games, promotions and responsible use
Games are provided for entertainment. Outcomes are determined by the relevant game rules and, where applicable, randomised systems. You accept that results are not guaranteed and that past results, patterns or strategies do not ensure a future outcome. You should only gamble with money you can afford to lose.
Any promotion, bonus, reward or campaign is subject to the specific terms displayed with that offer. Those terms may include eligibility requirements, time limits, wagering conditions, game restrictions, withdrawal rules and limits. If there is an inconsistency between these general terms and a promotion’s specific terms, the specific terms may apply to that promotion.
- Do not chase losses or increase stakes to recover money.
- Set a budget and time limit before you begin playing.
- Take breaks and stop if gambling is affecting your mood, relationships or finances.
- Do not gamble while under the influence of alcohol or other substances.
- Do not borrow money, use essential household funds or rely on credit to gamble.
- Use available account controls, deposit limits, time-outs or self-exclusion options where appropriate.
If gambling no longer feels enjoyable or is becoming difficult to control, stop using the service and seek support from an appropriate Australian gambling-help organisation or health professional. Dragonslots Casino may apply responsible gambling measures, including restrictions, account reviews or exclusion, where appropriate.
Fair play and prohibited conduct
You must not manipulate games, exploit errors, use automated systems, employ unauthorised software, interfere with the website, collude with others or use the service for fraud, money laundering or any other unlawful activity. You must not attempt to obtain an unfair advantage through technical, promotional or payment abuse.
If the operator reasonably believes that prohibited conduct has occurred, it may investigate, suspend an account, cancel affected transactions, withhold associated benefits or take other action permitted by law. Nothing in these terms limits any rights or obligations that cannot lawfully be excluded.
4. Website use, content and privacy
You may use the website only for its intended purpose and in compliance with these terms and applicable law. You must not copy, modify, distribute, reverse engineer, overload or disrupt any part of the site. You must not introduce malicious code, attempt to gain unauthorised access or interfere with the security of the website or another user’s account.
Website content, including text, graphics, logos, software, designs and game materials, may be owned by or licensed to Dragonslots Casino and is protected by applicable intellectual property laws. You receive a limited, personal and non-transferable permission to access the content for lawful use of the service. No ownership rights are transferred to you.
The website may contain links to third-party services or information. These links are provided for convenience and do not necessarily mean that Dragonslots Casino endorses the third party. The operator is not responsible for the content, availability, security or policies of external websites.
Personal information is handled in accordance with the applicable Privacy Policy and relevant privacy laws. By using the website, you acknowledge that information may be collected, used, stored and disclosed as described in that policy. You should review the Privacy Policy to understand how account, payment, technical and verification information may be managed.
The website may be unavailable from time to time because of maintenance, updates, technical faults, communications issues or events outside the operator’s reasonable control. The operator does not guarantee that the site, games or information will always be available, uninterrupted, secure or free from errors.
5. Liability, changes and complaints
To the extent permitted by law, Dragonslots Casino is not responsible for loss caused by your failure to follow these terms, inaccurate information supplied by you, unauthorised use of your account, interruptions outside reasonable control, or reliance on information that is incomplete or out of date. Nothing in these terms excludes, restricts or modifies any consumer guarantee, right or remedy that cannot legally be excluded, restricted or modified under Australian law.
You agree to provide reasonable cooperation in relation to account checks, payment reviews, security investigations and complaints. If you believe there is an issue with a transaction, game result, account action or service, raise it through the support process made available on the website and provide relevant details. The operator may request information needed to investigate the matter.
These terms may be updated from time to time to reflect changes to the service, law, technology, security requirements or business practices. The latest version will be made available on the website. Continued use after an update is published may indicate acceptance of the revised terms. If a change materially affects your rights, you should review it before continuing to use the service.
If any part of these terms is found to be invalid or unenforceable, that part will be read down or removed only to the extent necessary, and the remaining provisions will continue. A failure to enforce a provision immediately does not waive the right to enforce it later.
These Terms & Conditions are intended to operate consistently with applicable Australian law and mandatory consumer protections. By accessing Dragonslots Casino, you confirm that you have read these terms, understand the risks of gambling and agree to comply with them.
